FAQs

Production time: Orders are made and ready to ship within 3–5 business days.
U.S. orders: Delivered in about 1 week after fulfillment.
International orders: Delivery times vary by country.
Order confirmation: If you don’t see an email within a week, check your spam or promotions folder.

Returns & Exchanges
All sales are final. We do not offer refunds.
Returns are only accepted if it’s a defect in the product or a sizing issue.
Items must be unworn, unused, with tags, and in original packaging.
To start a return, email info@synchclo.com with your order number and details.
Two-week policy: Please contact us within 2 weeks of receiving your order. After that, we’re unable to process return requests.

Once your order ships, carrier delays or issues are outside of our control.
Please double-check your shipping address at checkout to avoid delivery problems.
If a package is returned to us due to an invalid address, email us and we’ll help with the next steps.
Refunds are processed once the package is back with us. Please note, the shipping fee ($6–$8) is non-refundable.

Country/Region